C12 Terms of Service

Effective June 1, 2024; Last Updated: March 1, 2024

The C12 Group, LLC (“C12”, “we”, “us”, or “our”) operates the www.c12app.com and www.joinc12.com website (the “Sites”), C12 mobile app (the “App”) and related C12 service offerings (collectively, the “Services”). Please read these C12 Terms of Service (these “Terms”) carefully before registering with, accessing, or using the Services. Along with these Terms, please read our Privacy Policy, which is hereby incorporated and made part of these Terms. If you become a member with us, your membership and use of the Services is also subject to our separate “Member Covenant” and other membership guidelines that are made available to members are incorporated into these Terms by this reference. In the event of any conflict between these general Terms and the Member Covenant, the terms of the Member Covenant will control.

BY REGISTERING WITH US VIA THE SERVICES, ACCESSING, OR USING ANY PART OF THE SERVICES, YOU ACCEPT AND CONSENT TO ALL OF THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS OR OUR PRIVACY POLICY, PLEASE DO NOT USE ANY OF OUR SERVICES.

OUR MEMBERSHIP FOCUS.

While we welcome everyone to take advantage of our online resources, the Services are limited to Christians who are business owners, chief executive officers, presidents, or business unit general managers, who are responsible for at least five (5) employees, and who have been separately granted membership with us (“Members”) and their Key Players. Each CEO is encouraged to enroll their company leaders as Key Players (“KPs”). KPs are not required to be professing Christians or identify as Christians but are expected to participate fully and abide by this Covenant and any other of our guidelines for membership. The requirements to receive and maintain your membership are detailed in the separate Member Covenant, including certain attendance requirements. Failure to adhere may result in suspension or cancellation of your membership. Being a member is subject to payment of recurring membership fees, which will be described and collected from each member by the local C12 chapter to which the member belongs.

USE OF THE SERVICES.

Whether you are a member, prospective member, or merely a visitor to our Sites, all of these Terms apply to all such types of users except to the extent they expressly state they apply to members.

The Services are for your personal, non-commercial, and lawful use only. Other than as expressly permitted in the next paragraph, you may not copy, reproduce, distribute, transmit, display, perform, publish, license, modify, translate, adapt, create derivative works from, transfer, sell, or otherwise exploit the Services or any content, information, software, products or services obtained from the Services, for any commercial purpose or enterprise. You may not use the Services, or any content within the Services, for any purpose that is unlawful or prohibited by these Terms or to solicit the performance of illegal activity or other activity which infringes the rights of C12 or other individuals or entities.

Subject to your compliance with these Terms, you may access the Services and display and use the content made available via the Services, and, subject to any expressly stated restrictions or limitations relating to specific material on the Services, electronically copy or download onto your device or other technology used to access the Services portions of the content from the Services (such as our App, e-books, documents, and monthly curricula), strictly for your personal, non-commercial, lawful use.

If you make any other use of the Services, except as otherwise provided above, you may violate these Terms and the copyright and other federal and local laws of the United States, and other countries, and may be subject to liability for such unauthorized use.

PROHIBITED USES.

You may not (a) decompile, disassemble, or reverse engineer the Services or any portion thereof; (b) attempt to gain unauthorized access to the Services, any portion thereof, including content accessible via the Services, or any other system or platform through the Services; (c) use any automatic device, program, algorithm, or methodology, or engage in the harvesting of email addresses or other personal information, unsolicited emailing, phone calls or mailings, spoofing, flooding, overloading, spidering, screen scraping, database scraping, or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the Services or any content on the Services; or (d) reverse lookup, trace or seek to trace any information on any other user of or visitor to the Services to its source. You agree that you will not use the Services in any manner that could damage, disable, overburden or impair the Services or interfere with any other party’s use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services.

You will not use the Services to violate any applicable law, rule, or regulation and you will not encourage or enable others to violate any applicable law, rule, or regulation. Nor are you permitted to use the Services to communicate with other Members in a manner that C12 determines reflects poorly on C12’s reputation, mission, and values.

ACCOUNTS.

If you are invited to set up a membership with us or granted membership, you will need to create an account to access the Services. When you create an account with us, you represent to us that the information you provide us is truthful, accurate, complete, current, and otherwise in compliance with these Terms at all times. Submission of false, misleading, inaccurate, incomplete, obsolete, or other information prohibited under these Terms may result in immediate termination of your account on the Services. You are responsible for maintaining the confidentiality of your account information, including, but not limited to, your account password and restricting access to your device used to access Services and/or your account. You are responsible for any and all activities that occur under your account, including, but not limited to, any activity that occurs as a result of your failure to keep secure and maintain the confidentiality of your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify us if you desire to cancel your account. You may not use anyone else’s password or account at any time. We will not be responsible or liable for any loss or damage arising from your failure to comply with these requirements and you may be held liable for any losses incurred by us or any other user of the Services if your failure to keep your account information secure and confidential results in someone else’s use of your account or account information. If you breach these Terms or C12’s stated core principles and standards, C12 may, at its sole discretion, cancel your membership and account.

YOUR CONTENT.

You may elect to upload an image of yourself to the App (whether realistic or an approximation of you), which is in good taste and in keeping with our corporate values. You are solely responsible for having created the image yourself (e.g., selfie) or obtaining rights from the photographer or creator to use the image and grant us the rights to use the same below in this paragraph.

“Member Content” means a Member’s individual information and materials, pertaining to themselves, which they may elect to share via the Services with other Members, including information about oneself, like employer/company, title and marital status, prayer requests, to-do lists, and details regarding one’s company, such as financial data related to the same, its name and logo. For clarity, C12 does not claim ownership of Member Unique Content, and the Member posting or sharing the same is responsible for having all necessary permissions to share the same via the Services and in so doing waives any objection to its being accessed by other Members who use the Services.

By uploading an image to represent your avatar in the App, and/or sharing any Member Content, you grant us a non-exclusive, worldwide, perpetual right and license to use the same, including any semblance of you embodied therein, for purposes of delivering the Services and enforcing our legal rights and obligations as applicable. You also understand and agree that the image and any Member Content will be visible to other Members as part of the Services and you waive any claim of violation of your rights of privacy or publicity against us or other Members in respect of the image(s) of yourself you upload or any Member Content you share.

INTELLECTUAL PROPERTY.

You acknowledge and agree that access to the Services is provided under limited license and access rights and you do not acquire any ownership interest in the Services or our intellectual property rights or software associated with the Services under these Terms. Your only rights in connection with our offerings are the limited rights of use of the same granted in these Terms, subject to all limits, conditions, and restrictions thereon, under these Terms. As between us and you, excluding any avatar image you upload and Member Content (defined below), the Services and all content and materials available on or through the Services, including, without limitation, all graphics, interfaces, features, functions, text, button icons, data compilations, software, code, and materials thereon, the “look and feel”, selection and arrangement, design and organization of the Services, trademarks and logos, audio and video clips, are owned by, or licensed to, C12. C12 and its licensors and service providers reserve and shall retain all ownership of and right, title, and interest in and to the foregoing Services and content (subject only to the limited rights of use granted to you under these Terms), including, without limitation, all patents, copyrights, trademarks, and other intellectual property rights therein or relating thereto. You shall not (i) remove, delete, alter, or obscure any trademarks or any notices of copyright, trademark, patent, or other intellectual property or proprietary rights from the Services, including any copy thereof; or (ii) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make available the Services, or any features or functionality of the Services, to any third party for any reason, including, without limitation, by making the Services available on a network where it is capable of being accessed by more than one device at a time.

UPDATES AND UNAVAILABILITY.

We may from time to time, in our sole discretion, develop and provide Services updates, which may include upgrades, bug fixes, patches or other error corrections, or new features. We may add or remove features or requirements and we may suspend or stop a feature altogether. You agree that we have no obligation to provide any updates or to continue to provide or enable any particular features or functionality. You agree that all updates will be deemed part of the Services and subject to these Terms. You acknowledge that the Services may, from time to time, be unavailable due to events like scheduled and unscheduled maintenance, system upgrades, internet outages, and other reasons, some of which are beyond our control. C12 cannot, and does not, guarantee any specific minimum availability of the Services.

THIRD-PARTY OFFERINGS.

You may be able to access websites, content, or services provided by third parties through links that are made available through the Services. For example, we may permit third parties with related and/or affiliated services to link their products and services on the Sites, and those links may redirect you to the website(s) of the third parties. Additionally, from time to time we may refer you to one or more of our business partners who make available products or services through their respective websites or by other means. We refer to all such other websites, content, services, and products as “Third-Party Offerings.” If you elect to use such Third-Party Offerings, and/or if you elect to “click” on a link or button, you understand that (i) you will be leaving our Services and (ii) your use of any such Third-Party Offering will be subject to any terms and conditions required by the applicable third party. You understand that we are not the provider of, and are not responsible for, any such Third-Party Offerings and that these Terms do not themselves grant you any rights to access, use, download content from or purchase any Third-Party Offerings. The fact that we link to a third-party website or service is not an endorsement of that third party, nor is it an endorsement of their privacy or information security policies, terms of use, business practices, or compliance with laws. We encourage you to read the privacy policies and terms of use of the other websites and services you use and the terms of the offers in which you participate. You agree that we are not responsible for nor will it be liable to you or any third party for your interaction with such third parties.

THIRD-PARTY SERVICE PROVIDERS.

C12 uses third parties to provide certain portions of the Services. For example, we have engaged service providers to provide website development, hosting, and support on our behalf and we distribute the App via Apple’s and Google’s app stores.

APP STORE TERMS.

You acknowledge and agree that the app store providers are intended beneficiaries of these Terms and have the right to enforce these Terms directly against you. Other than as set out in this “App Store Terms” section, (x) these Terms are not intended to grant rights to anyone except you and us; and (y) in no event shall these Terms create any third-party beneficiary rights.

If you downloaded the App from the Apple Inc. (“Apple”) App Store or if you are using the App on an iOS device, you acknowledge that you have read, understood, and agree to the following notice regarding Apple in this paragraph. These Terms are between you and C12 only, not with Apple, and Apple is not responsible for the Services and the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Services. In the event of any failure of the Services to conform to any applicable warranty, you may notify Apple and Apple will refund the applicable purchase price for the App to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Services. Apple is not responsible for addressing any claims by you or any third party relating to the Services or your possession or use of the Services, including (1) product liability claims; (2) any claim that the Services fails to conform to any applicable legal or regulatory requirement; (3) claims arising under consumer protection or similar legislation; and (4) claims with respect to intellectual property infringement. Apple is not responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Services or your possession and use of the App infringe that third party's intellectual property rights. You agree to comply with any applicable third-party terms when using the Services. Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms.

If you downloaded the App from the marketplace known as Google Play® operated by Google Inc. (“Google”), then this paragraph applies to you. For the purposes of this paragraph only, if there is a conflict between the Google Play Developer Distribution Agreement (the “Google Play Agreement”) and these Terms, the Google Play Agreement will control. You acknowledge and agree that each member of the group of companies of which Google is the parent shall be a third-party beneficiary to these Terms and that all such companies shall be entitled to directly enforce, and rely upon, any provision of these Terms that confers a benefit on (or rights in favor of) it or them.

STORE.

We may offer an online store as part of the Services. Not all goods or services in the store may be available in all locations. Quantities may be limited and prices shown do not include taxes. We reserve the right to correct any pricing errors at any time, including after you place an order. Please refer to our separate Refund policy – C12 Store and Shipping policy – C12 Store. We do not manufacture goods ourselves and do not offer any warranty on goods in the store. Your sole recourse in connection with any product issue or defect is against the original manufacturer.

We reserve the right to modify payment methods accepted from time to time. You will see available payment methods in your cart or account at checkout. Discount and promo codes may not be combined with other discounts or offers. You are responsible to pay all sales, use, and excise taxes, and any other similar taxes, duties, and charges imposed by any federal, state, or local governmental or regulatory authority on purchases from the store or payments of your membership fees.

TERMINATION; SUSPENSION.

Subject to other obligations in these Terms and the Member Covenant (if you are a member), you can stop using the Services at any time (by stopping use of the Services, including by no longer accessing the Sites, deleting your copy of the App, and properly terminating your membership with the local C12 chapter to which you belong). We may also terminate or suspend your account and bar access to the Services and/or membership immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including, but not limited to, a breach of these Terms or the Member Covenant, or a violation of our Privacy Policy. If you wish to terminate your account, please let us know (see the “Contact” section below). All provisions of these Terms which by their nature should survive termination or your ceasing use of the Services or membership shall survive, including, but not limited to, IP ownership, warranty disclaimers, indemnity, and limitations of liability.

MOBILE SERVICES AND ACCESS FEES.

You understand that by accessing or using the Services via your mobile device you may incur and are solely responsible for any and all service fees associated with such mobile access, including, without limitation, all applicable data fees or internet access fees, and for complying with all terms of use imposed by the mobile carrier.

FEEDBACK.

We welcome your feedback, testimonials, comments, ideas, and reviews about the Services (“Feedback”). Unless specifically otherwise stated, you agree that by submitting Feedback to us, (i) such Feedback shall be deemed to be non-confidential, and (ii) you grant to us, our successors, affiliates, representatives, designees, and agents a perpetual, royalty-free, fully paid-up, irrevocable, transferable, worldwide right and license to use, transmit, copy, reproduce, publicly display or perform, create derivative works of, or otherwise use such Feedback, without compensation, acknowledgment or notice to you. You also represent and warrant to us that you have the necessary permissions and rights to provide such Feedback to us.

WARRANTY DISCLAIMERS.

Your use of the Services and accessing of any Member Content is at your sole risk. Use of the Services should not replace your judgment, and you should independently verify information provided via the Services before completing a transaction or making decisions based on the Services. Each Member’s views are the individual Member’s views and do not necessarily represent the views of C12.

THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY MATERIALS, INFORMATION, CONTENT, FUNCTIONS, PRODUCTS, TEXT, GRAPHICS, AND LINKS THEREON, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, NON-INTERFERENCE, DATA ACCURACY, SYSTEM INTEGRATION OR AVAILABILITY, AND WARRANTIES ARISING FROM TRADE USAGE, COURSE OF DEALING OR COURSE OF PERFORMANCE. C12 DOES NOT WARRANT THAT (A) THE SERVICES WILL FUNCTION UNINTERRUPTED, SECURELY, OR BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (D) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. C12 DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF CONTENT ON THE SERVICES OR WITH RESPECT TO ITS COMPLETENESS, ACCURACY, TRUTHFULNESS, AVAILABILITY, ADEQUACY, USEFULNESS, TIMELINESS, SECURITY, RELIABILITY, OR OTHERWISE. IF YOU ARE DISSATISFIED WITH THE SERVICES, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SERVICES. YOU AGREE THAT WE, IN OUR SOLE DISCRETION, MAY IMMEDIATELY TERMINATE YOUR ACCESS TO THE SERVICES AT ANY TIME, FOR ANY REASON. YOU AGREE THAT WE WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE SERVICES OR DELETION OF YOUR ACCOUNT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

INDEMNIFICATION.

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS C12, ITS LICENSORS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AND ASSIGNS, AS WELL AS OTHER USERS OF THE SERVICES, FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, LIABILITIES, DEFICIENCIES, CLAIMS, ACTIONS, JUDGMENTS, SETTLEMENTS, INTEREST, AWARDS, PENALTIES, FINES, COSTS, OR EXPENSES OF WHATEVER KIND, INCLUDING, WITHOUT LIMITATION, ALL REASONABLE ATTORNEYS’ FEES, ARISING FROM OR RELATING TO (A) USE AND ACCESS OF THE SERVICES, BY YOU OR ANY PERSON USING YOUR ACCOUNT, INCLUDING BASED ON ANY MEMBER CONTENT YOU SHARE; (B) BREACH OF THESE TERMS BY YOU OR ANY PERSON USING YOUR ACCOUNT; (C) VIOLATION OF THE LAW OR ANY THIRD-PARTY RIGHT BY YOU OR ANY PERSON USING YOUR ACCOUNT; AND (D) ANY ACTIVITY OTHERWISE RELATED TO USE OF THE SERVICES (INCLUDING NEGLIGENT OR WRONGFUL CONDUCT) BY YOU OR ANY PERSON USING YOUR ACCOUNT.

LIMITATION OF LIABILITY.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL C12 OR ITS RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICES FOR: (A) PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, DEVICE OR EQUIPMENT FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES; OR (B) DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED TEN DOLLARS ($10.00). THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION RELATED TO THE SERVICES AND/OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

GOVERNING LAW AND VENUE.

These Terms and the relationship between you and C12 will be governed and construed in accordance with the laws of Texas, without regard to conflict-of-law principles and you agree to submit to the personal jurisdiction and venue of the courts of Bexar County, Texas to resolve any disputes in connection with these Terms, use of our Services or your relationship with C12. If any provision for these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect.

ENTIRE AGREEMENT; SEVERABILITY; NO WAIVER; ASSIGNMENT.

These Terms, together with our Privacy Policy, Member Covenant and any other membership guidelines are, which are deemed to form part of these Terms, each as may be amended from time to time, constitute the entire agreement between you and C12 regarding the Services and subject matter of these Terms. Neither the course of conduct between us nor trade practice shall act to modify these Terms. If any provision of these Terms is found to be illegal, invalid, or unenforceable by a court of competent jurisdiction, such provision will be deleted from these Terms and the remaining provisions will continue with full force and effect. No failure to exercise and no delay in exercising, on the part of either party, any right or any power under these Terms will act as a waiver thereof, nor will a single or partial exercise of any right or power under these Terms preclude further exercise of that or any other right under these Terms. These Terms, and your rights, licenses and obligations hereunder, may not be delegated, transferred, or assigned by you. C12 may freely assign without restriction. Any purported delegation, transfer, or assignment by you in violation of this paragraph shall be null and void.

JURISDICTIONAL ISSUES; EXPORT REGULATION.

The Services are operated out of the United States. We make no representation that the Services, or content or information available via the Services, is appropriate or available for use outside of the United States, and access to it from jurisdictions where the content is illegal is prohibited. Those who choose to access the Services from outside the United States do so at their own initiative and are responsible for compliance with all applicable local laws. The Services may be subject to U.S. export control laws, including, without limitation, the U.S. Export Administration Act and its associated regulations.

ELECTRONIC COMMUNICATIONS.

The communications between you and us use electronic means, whether through the Sites or via email. For contractual purposes, you (i) consent to receive communications from us in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in a writing.

CHANGES.

We reserve the right, at our sole discretion, to modify or replace any part of these Terms at any time. Any changes to these Terms will become effective upon posting of revised terms. If we make material changes to these Terms, we will post the updated Terms on the Sites and/or provide notice to you that the Terms have been updated via email.

CONTENT ISSUES.

If you believe your copyright or other intellectual property or privacy right has been violated by content accessible via the Services or your participation in member activities, please contact us by email at support@c12forums.com.

CONTACT US.

If you have any questions about these Terms or the Services, please feel free to contact us:

Mail: The C12 Group, LLC 1723 North Loop 1604 E, San Antonio, TX 78232
Phone: (210) 767-6200
Email: support@c12forums.com